COURSE TERMS AND CONDITIONS

Dynamic Access Terms and Conditions

1. Course Fees

• NSW IRATA Course Fee: A$1,750.00
• QLD IRATA Course Fee: A$1,850.00

Full payment is required prior to commencing any training or assessment.

2. Refunds

Refunds will be be given only under the following circumstances:

• The course is cancelled by Dynamic Access.
• The candidate withdraws with a minimum of 10 business days’ written notice via email to training@dynamicaccess.com.au
• Overpayment of course fees.

At Dynamic Access’ discretion, we may allow withdrawal due to verified illness or extreme hardship however we will ask for evidence to be provided.

No refunds are issued for:

• Failure to attend without notice.
• Change of mind during the course.
• Withdrawal after the course has started or notice less than 10 business days.

3. Training Standards

• Candidates must attend all scheduled training days and assessment day.  The minimum standard is 4 days of training and 1 day of assessment.
• Candidates are expected to follow Dynamic Access’s Safety Rules, Facility Procedures and adhere to the IRATA code of practice (ICOP) & TAC’s.
• Failure to comply to any of the above may result in dismissal from the course with no refund.

4. Re-Assessment

• If a candidate is not yet ready for assessment (as determined by an IRATA Instructor), assessment will be deferred to a later date at no cost.
• If a candidate fails their assessment:
• They can re-book onto another available course.
• A reassessment fee of $300.00 in NSW and $450.00 in QLD will apply and is to be paid prior to assessment.
• Additional training days (if required) will be charged at A$300.00 per day and will be booked in with Dynamic Access.

If a candidate requests reassessment outside Dynamic Access’s standard schedule, costs will be quoted based on assessor, staff and training centre availability.

5. Sickness and Missed Assessments

• If a candidate becomes ill and misses the assessment:
• A valid medical certificate must be emailed to training@dynamicaccess.com.au within 48 hours.
• Re-assessment will be scheduled at Dynamic Access’s discretion or the next available opportunity at no additional fee.
• If no medical certificate is provided:
• The candidate must pay the reassessment fee to re-book and the date of reassessment will be determined by Dynamic Access.
• Dynamic Access also reserves the right to decline reassessment for no shows.

6. Certification

• IRATA Certification is not guaranteed, whilst Dynamic Access provides full training and support, your certification depends solely on your performance and skill level at the time of assessment.
• Certification is only awarded upon successful completion of training and passing the assessment.
• IRATA Assessment is conducted by an independent IRATA assessor and is not an employee of Dynamic Access.
• All IRATA Level 3, IRATA Level 2 and revalidating Level 1 Candidates must have their physical logbook for training and assessment. Candidates cannot assess without a logbook.

7. Liability

• Dynamic Access accepts no responsibility for personal injury, loss or damage to personal property during the course.
• Candidates are responsible for ensuring their own physical fitness and medical readiness for rope access work prior to enrolment.
• Candidates need to be physically fit and unaffected by any disability/medical condition that prevents them from working safely and are required to certify that they do not have any medical disabilities by a self-certification.
• Should you have any queries regarding your medical condition and how it may impact your IRATA training please contact us training@dynamicaccess.com.au

8. Personal Protective Equipment (PPE)

• Candidates must use Dynamic Access-supplied equipment unless authorised otherwise.

9. Conduct

• Candidates need to be at least 18 years of age.
• Professional behaviour is expected at all times.
• Dynamic Access reserves the right to exclude any candidate from training or assessment for misconduct, safety breaches, concern over fitness or disruptive behaviour without refund.

Training Requirements

ATTITUDE

In order to ensure a safe work environment, candidates must have an appropriate attitude alongside fitness and physical capabilities. Rope access work is often remote and far from outside help, meaning a respect for heights and responsible behaviour is required to prevent any incidents.